The success of any organization can be measured by two
simple, yet distinct, means - the level of its customer's
satisfaction and its profits. While it is true that customer
satisfaction creates profits, it is also true that efficient
organization have more satisfied customers. To make things
efficient, better tools can be utilized in a user friendly way.
Through our product - la-vision, we address one of the most routine,
necessary, tedious and complex procedures of an
organization.
Order
fulfillment:
la-vision is an e-commerce based application, and completely does
away with manual order processing.The need for simplicity:
la-vision is simple to understand and easy to use, it is taken
for granted that its users are rarely computer literate. Since
the interface is a web browser, it's easy to learn. One may feel
comfortable, confident and proficient in absolutely no time at
all. It is menu-based and conerts the entire gamut of procedural
details that occur from order procurement to invoicing and delivery.
Complex sales tax and excise duty computations are also built-in,
covering just about every aspect of order fulfillment.
The need for
communication:
This is a time of `just-in-time' inventory,
customized solution-providing to every customer, being available 24
hours a day…Expectations have risen and companies have to deliver.
The need for intra-organisational communications has never been
greater. Using la-vision, various branches, heads and field
personnel can conveniently and inexpensively stay in touch, updating
each other on products and their movement, stock etc. Updating is
easy and convenient. It quickly enhances the productivity of the
employees and the company as a whole.
The need for
speed:
While la-vision certainly makes life easier for the
personnel doing the work, it also provides quick, flexible analyses
on sales, inventory etc. The top management gets accurate picture of
the company's performance in a moment. Since the product is online
24 hours a day, the information disseminated is always of
`at-this-moment status'. Needless to say, not many will miss the
old, voluminous (and often cumbersome to handle) paper-reports.
Yesterday's news.
The need for versatility:
For any organization that
already has an existing MRP/ERP system, la-vision interfaces easily
with it and can improve it to embrace order fulfillment as well. If
an organization is yet to decide on implementing an ERP system,
la-vision fills in the vaccum very well as it comprehensively takes
care of some of the company's most urgent and time-consuming
marketing needs. One of our major clients who has implemented
la-vision in all its facets in AUDCO, a group company of Larsen
& Toubro, as leading manufacturer of industrial valves with a
wide marketing network, AUDCO's customer base includes the best
names both in India and abroad. Since it's products are virtually
made-to-order every time, the number of products and the
permutations and combinations of products and requirements was an
exercise in sheer logistics. la-vision was interfaced with their
existing ERP and the complete structure of part-booking and delivery
and invoicing was put into place. la-vision is thus the ideal answer
to any manufacturing or distribution company, which relies on
channel/dealer and other party interface to keep its wheels rolling.
Also in the pipeline are modifications to an already
comprehensive.
la-vision's
architecture is essentially web-based :
Windows NT Server Integrated email facility, Single database Microsoft
SQL Server, centrally located Branch/region/dealer connectivity
- support for multiple mechanisms like internet, VSAT, LAN, Dial
up and Off-line mode also.
CASESTUDY